Diagnostic-first
Every call starts with a written inspection - species, harborage, entry points. If we cannot name the species, we do not apply a product.
We started ClearPest because the pest control industry was built on something we found unacceptable: upselling homeowners on services they did not need and spraying repellents that made real problems worse.
In 2012, our founder spent three years as a technician for a national pest control brand in Sydney. Most of what he was told to sell had nothing to do with solving customer problems - it was a script tied to a commission structure. The final straw was watching a senior tech recommend fogging for a bed bug case, knowing full well it would scatter the infestation through an entire home.
ClearPest was founded the following year with three operating rules we still keep:
Fourteen years and 12,000+ protected homes later, those rules still frame every conversation a technician has with a customer.
Every call starts with a written inspection - species, harborage, entry points. If we cannot name the species, we do not apply a product.
Every quote is itemized. Every service plan is month-to-month. No upsells disguised as diagnostic fees, no contract lock-ins.
If target pests return between scheduled visits, we come back free - as many times as needed until the problem is resolved. No asterisks.
Free inspections within 48 hours. Active infestations on Shield Plus and Premium get same-day response.
We service the Austin metro only. Our technicians know Texas species, Texas soil, and Texas seasons. No national scripts.
EPA-registered non-repellent baits first. Pet-safe organic options available on request. We do not use products we would not apply in our own homes.
Every license number below is public record. Ask for proof of coverage at any time - we will email the current certificates within the hour.